A CIO’s Checklist for Bringing Shadow AI into the Light

Shadow IT is nothing new, so the rapid emergence of shadow AI shouldn’t surprise any CIO.

As AI capabilities advance, employees are understandably experimenting with tools that help them move faster, serve customers better, and reduce manual work.

In most cases, no one is trying to do anything “wrong”; they’re trying to get their jobs done. And attempts to block AI outright usually just push this activity further underground.

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